Blog
How Leonardo’s Support Team Goes Above and Beyond
One of the pillars of Leonardo’s success is our focus on proactive, meaningful customer experience. The hotels, hotel brands, and travel channels that work with us each receive a dedicated Account Manager whose job is to align client needs with our technology roadmap. Backing them up is our Technical Support Team, who work alongside the [...]
Calculating the value of descriptive content: how your photos and hotel details affect revenue
Hotels have many ways of measuring and evaluating revenue from every source. Your CRS makes it easy to calculate the value of a specific booking channel, whether it’s an OTA or direct. With a few clicks, you can see exactly the ROI you’re receiving from rates on different channels. But it’s a lot harder to quantify the value of your [...]
Introducing Live CMS: A digital marketing platform built to deliver exceptional customer experiences
Live CMS is a flexible content management system that improves your team’s workflow with a centralized approach to managing direct channels. Whether you’re building a multi-property brand.com or an individual hotel website, Live CMS has a host of hospitality-centric features and functionality to manage all your marketing needs. [...]
Planning for Reopening: Third-Party Travel Marketing in COVID Recovery
Travel numbers and traveler surveys are giving the industry reasons to be optimistic. According to STR benchmarking, RevPAR is heading toward 2019 numbers in Asia-Pacific markets. Meanwhile in the US, occupancy reached its highest point since October 2019. In August 2020, almost half of all potential US travelers [...]
4 ways travel channels can benefit from room media feeds
Travel channels know the importance of high-quality hotel photos. But sourcing and accurately matching media to hotels and their room types is an industry-wide struggle. Our MediaConnect solution helps channels solve media sourcing problems. Those solutions are developed out of ongoing conversations with travel channels around the world. [...]
Our technology partner has swept top categories at the 2021 HotelTechAwards for the second year in a row
We’re thrilled to say that our technology partner, Bookassist, has claimed the top spot in three categories at the 2021 global HoteTechAwards. Leonardo partners with Bookassist to build high-converting websites for hotel properties and brands. This year, Bookassist took home the coveted spots as the #1 Best Digital [...]
How Automation Saves Hotels Time and Money
Automating content distribution saves time and money for hotels, no matter your scale—from independent hotels, smaller soft brands, to multi-national chains. When we say “content distribution automation” we mean using technology to centrally gather all the marketing text, photos, videos, and virtual tours for one hotel [...]
Why encoding room data to images is essential to media distribution and hotel revenue potential
In an industry facing an uphill battle to recover from COVID-19, both hotel brands and travel channels must look for any advantage over their competition. As a technology provider to both brands and channels, we have unique access into key differentiators that help both sides increase revenue and conversion. One of those differentiators: [...]
3 ways vanity websites help hotels recover faster from COVID-19’s tourism impact
Based on expert analysis, a balanced marketing mix is key to maintaining rates while steadily increasing occupancy as travel recovers from COVID-19. Keep public rates high and discount on opaque channels that won’t tarnish your brand. As part of that marketing mix, read our strategies to audit and improve travel channels. Your website, [...]
Why you should choose Leonardo as a Bookingsuite Webdirect Alternative
You’ve likely heard that BookingSuite is discontinuing their website platform services. All customers will have access to the content management system until November to download their website. It’s essential for anyone with a BookingSuite website to transfer that site sooner rather than later. Having your website go down for [...]